At Voltas, we have always tried to think from the customer’s point of view. How can we better their experience? How can they feel assured of our services? What can we do to make life more enjoyable. The answer was as effective as it was remarkable. A fast, responsive and cost-effective innovation. We called it ‘Remote Monitoring’. Across our HVAC&R (Heating, Ventilation, Air conditioning & Refrigeration) installations in the country, we have positioned wireless transmitters that beam out vital data. Through this, experts at distant monitoring stations keep real-time track of performance, upkeep levels, sub-par components and other vital signs. So now, trouble is spotted well before it occurs preventing it from raising its head altogether.
The digital spirit has now spilled over from our
products to our services as well.